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Política de privacidad

PRIVACY POLICY

1. Data Controller

In accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights, users are informed that the personal data provided through this website will be processed by:

Data Controller: ALG
Address: Apartado 45020, 28080 Madrid
Email: hola@clubmubu.com
Trade name: Club MUBU

2. Purpose of the Processing

The personal data provided will be used for the following purposes:

  • Managing Club MUBU subscriptions.

  • Processing orders and postal deliveries.

  • Managing payments and invoicing.

  • Responding to enquiries submitted through forms or by email.

  • Sending communications related to the provision of the contracted service.

  • Sending commercial communications only where prior consent has been obtained or where there is an existing contractual relationship that legally permits this.

3. Data We Collect

We may collect the following categories of data:

  • First and last name of the adult responsible for the subscription.

  • Postal delivery address.

  • Email address.

  • Billing information.

  • Name of the minor receiving the letters, when voluntarily provided by the responsible adult.

Sensitive personal data will not be deliberately requested.

4. Legal Basis for Processing

The legal bases for processing the data are:

  • Performance of the subscription contract requested by the user.

  • Compliance with applicable legal obligations.

  • The consent of the data subject where required.

5. Data Recipients

Personal data may only be shared with those service providers necessary to provide the service, including:

  • Website technology providers.

  • Payment service providers.

  • Courier and postal delivery services.

  • Accounting or tax advisors where legally required.

Under no circumstances will personal data be sold or transferred to third parties for commercial purposes.

6. Data Retention

Personal data will be retained for as long as an active contractual relationship exists and thereafter for the periods legally required to address any potential legal or tax liabilities.

7. Users’ Rights

Users may exercise the following rights at any time:

  • Right of access.

  • Right to rectification.

  • Right to erasure.

  • Right to restriction of processing.

  • Right to object.

  • Right to data portability.

To exercise these rights, users may contact hola@clubmubu.com, specifying the right they wish to exercise.

Users may also lodge a complaint with the Spanish Data Protection Agency (AEPD) if they believe that the processing of their personal data does not comply with applicable regulations.

8. Minors

Club MUBU is a service aimed at minors as recipients of its content, but subscriptions must be purchased exclusively by adults with sufficient legal capacity to enter into a contract.

Minors’ personal data may only be provided by their parents, guardians or legal representatives.

9. Security

Reasonable technical and organisational measures will be adopted to protect personal data against unauthorised access, loss, alteration or improper disclosure.

10. Amendments

This Privacy Policy may be updated to reflect regulatory changes or improvements to the service. The current version will always be the version published on this page.

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